How to Use the Nirva App
Welcome to Nirva Water! This simple guide is designed to help you understand how to use our platform to manage your water orders and deliveries.
For Shop Owners (Retailers)
1. Register Your Shop
First time here? Click on "Register" from the home page. Fill in your shop name, contact number, address, and the quantity of water bottles you need. Once submitted, you'll receive a unique Client ID.
2. Place an Order
Whenever you need water, just open the app and tap "Place Order". Your phone remembers you, so you only need to select the quantity of bottles and tap submit. It's as simple as ordering food online!
3. Track History
Want to see your past orders? Click on "History" to view all your previous deliveries and their statuses.
For Delivery Partners
1. Login to Operations Portal
Use your assigned User ID and Password to sign in to the Operations Portal.
2. View Assigned Orders
Your dashboard will show all the shops you need to deliver to today. You can tap to see the full address, the exact bottles required, and call the shop owner directly with one tap.
3. Update Status
When you drop off the water, open the order and mark it as "Delivered". This helps keep everything organized and updates the main office.
Frequently Asked Questions (FAQ)
Do I need to download an app from the Play Store?
What if I forget my Client ID?
How fast is the delivery?
Still need help?
Our team is always ready to assist you with your orders or any technical issues.
Contact Customer Support